Refund Policy

At MenopauseJo.com, we are committed to providing high-quality, valuable resources to help our customers thrive through menopause. However, if you genuinely feel that our ebook has not delivered value, we offer a straightforward refund process.

Our Policy
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If you genuinely believe this ebook provides no value to you, simply contact us within 14 days of your purchase at support@menopausejo.com, and we will issue a full refund—no questions asked. Thankfully, no one has felt the need to do so yet!

Eligibility for Refunds

To qualify for a refund:

  • Your request must be submitted within 14 days of the purchase date.
  • The refund request must include your purchase details (e.g., receipt or transaction ID).
  • The refund request must be submitted to support@menopausejo.com.

    • Non-Refundable Situations

  • Refunds cannot be processed after the 14-day period.
  • Purchases made using incorrect email addresses that are not rectified within the refund window will not qualify unless proof of payment is provided.
  • Refunds do not apply to any additional services or products purchased alongside the ebook.

    • How to Request a Refund

    1. Email us at support@menopausejo.com with the subject line "Refund Request." 

    2. Include your name, email address used during purchase, and transaction ID (if available). 

    3. Provide a brief explanation of your experience (optional but appreciated). 

    Once your refund request is reviewed and approved, the funds will be credited to your original payment method. Refunds typically take 5-10 business days to process, depending on your bank or payment provider.

    Need Help?

    If you have any questions about our refund policy or need assistance, please contact us at:

    ​Email: support@menopausejo.com